What is a healthy bank culture?

When people express concern about bank culture, there are three things they could be referring to.  The first is risk culture, which has to do with professional skill and discipline.  How does a bank stay safe and sound?  The second has to do with the need to be trusted, and the moral obligations banks take[…]

On Risk Culture: Making Friends with 220 dot 13b

This piece also appeared in the Australian Financial Review. I was in a crowded restaurant the other day, discussing CPS 220 with a friend.  The woman at the next table decided to join our conversation.  “I don’t know about you,” she said, “but I love the new robot.  He’s small and determined, but more expressive[…]

The emerging art of board composition

When a board turns its attention to the judgments that cannot be delegated, the meeting can resemble a good dinner party – with a group of men and women who respect each other but have different thinking styles and backgrounds engaged in spirited conversation.    Board composition used to be secret chairman’s business.  It was[…]

Why it’s critical to care about board culture

A lot of what we believe about management comes from the military. Organization charts display hierarchy. Boards have authority and ultimate responsibility but they cannot accomplish their mission by issuing orders. In creating boards, and judging boards, we are interested in soft issues as well as hard. We care about culture. I want to share[…]